PRIVACY POLICY

Boop Beds Pty Ltd Privacy Policy

We Respect Your Privacy

Boop Beds Pty Ltd ("Boop," "we," "our," "us") respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and comply with the General Data Protection Regulation (GDPR) where applicable. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from us.

"Personal information" refers to information we hold that is identifiable as being about you.

Collection of Personal Information

Boop Beds collects and stores personal information that you enter on our website, provide to us directly, or give to us in other forms. This information includes:

  • Basic information such as your name, phone number, mailing address, and email address.
  • Additional information you provide when making a purchase, such as billing address, shipping address, payment information (including credit card numbers or payment account information), and phone number.
  • Information you provide when you interact with our customer support or respond to surveys and/or promotions.
  • Automatically collected information such as your web browser, IP address, time zone, and cookies installed on your device.

How We Collect Your Personal Information

We collect personal information from you in various ways, including:

  • When you interact with us electronically or in person.
  • When you access our website.
  • When we provide our services to you.
  • From third parties where applicable.

If we do, we will protect it as set out in this Privacy Policy.

Use of Your Personal Information

Boop Beds may use personal information collected from you for the following purposes:

  • To provide you with our products and services.
  • To process your orders and manage transactions (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
  • To communicate with you about your order or respond to your inquiries.
  • To screen orders for potential risk or fraud.
  • To provide you with marketing and promotional communications, in line with your preferences.
  • To improve our products and services and better understand your needs.

Boop Beds may contact you by a variety of measures including, but not limited to telephone, email, SMS, or mail.

Disclosure of Your Personal Information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding, or in response to a law enforcement agency request.

We may also use your personal information to protect the copyright, trademarks, legal rights, property, or safety of Boop Beds, boopbeds.com.au, its customers, or third parties.

Information that we collect may from time to time be stored, processed in, or transferred between parties located in countries outside of Australia. If we transfer your personal information outside of the European Economic Area (EEA), we will take steps to ensure that your privacy rights continue to be protected in compliance with applicable data protection laws.

Security of Your Personal Information

Boop Beds is committed to ensuring that the information you provide to us is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss, and unauthorized access, modification, and disclosure.

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Access to Your Personal Information

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth) and GDPR. If you would like a copy of the information we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant, or misleading, please email us at hello@boopbeds.com.au. A small administrative fee may be payable for the provision of information.

We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act and GDPR.

Your Rights Under GDPR

If you are located in the EEA, you have the following rights in relation to your personal data:

  • The right to access your personal data.
  • The right to rectify any inaccurate or incomplete personal data.
  • The right to request the erasure of your personal data.
  • The right to restrict the processing of your personal data.
  • The right to data portability.
  • The right to object to the processing of your personal data.
  • The right to withdraw consent at any time, where consent is the basis for processing.

To exercise these rights, please contact us at hello@boopbeds.com.au.

Complaints About Privacy

If you have any complaints about our privacy practices, please send the details of your complaints to hello@boopbeds.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. All modifications will be effective immediately upon our posting of the modifications on our website. Please check back from time to time to review our Privacy Policy.

Website

When you visit our website (www.boopbeds.com.au), we may collect certain information such as browser type, operating system, and the website visited immediately before coming to our site. This information is used in an aggregated manner to analyze how people use our site so that we can improve our service.

Cookies

We may use cookies on our website to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.

Our website may from time to time use cookies to analyze website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third-party services such as Google AdWords. These ads may appear on this website or other websites you visit.

Third Parties

To provide you with the best possible experience with Boop, we engage the services of third-party providers, such as payment gateways, shipping and delivery providers, and customer management platforms. You understand and agree that, to integrate these third parties into our systems, we may need to share your information to ensure your experience is frictionless.

Our site may have links to other websites not owned or controlled by us. These links are provided for your convenience only. Links to third-party websites do not constitute sponsorship, endorsement, or approval of these websites. Boop Beds is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information.

If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer, to the extent permissible by law, our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to disclose information in good faith and where required by any of the above circumstances.

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a privacy-related complaint, please contact us by email at hello@boopbeds.com.au.

Last Updated: July 2024